Reference

How bigcoin 88 Handles Your Personal Information

When you open an account and connect your DANA, OVO, or GoPay wallet, we collect only what we need to run your account and process your transactions.

Account data kept minimalDANA, OVO, GoPay transaction records securedData requests answered via live chat or emailNo data sold to third partiesRetention periods clearly defined

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HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We protect your data at every layer — from the moment you tap to deposit via GoPay through to the session log stored on our servers. Encryption, access controls, and regular internal audits are the core of how we keep your account information safe. This section covers the four main areas most accounts ask about.

Cookies and Session Tracking

We use cookies to keep your session active and remember your device between visits. You can manage cookie preferences in your browser settings; disabling them may affect how certain account features load on mobile.

Account Security Practices

Account access is protected by password and, where enabled, OTP verification sent to your registered number. We log each login attempt and flag access from unfamiliar devices for additional verification before the session opens.

Data Retention and Deletion

Transaction records tied to DANA, OVO, or GoPay deposits are retained as required by applicable financial regulations. Account data you ask us to delete is removed from active systems within a reasonable period, subject to legal hold obligations.

Requesting Changes to Your Data

You can request a copy of your stored data, ask us to correct inaccurate details, or submit a deletion request via live chat or email.

What Information We Collect and Why

bigcoin 88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We gather the information required to verify your account, process deposits and withdrawals, and keep your session active across devices. This includes your registration details — name, email address, and contact number — along with transaction records tied to your linked e-wallet, whether that is DANA,

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OVO, or GoPay. When you load the platform on your phone or browser, we also collect standard session data: device type, IP address, and interaction logs that help us detect unusual activity on your account. We do not collect payment credentials directly; those stay within your
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e-wallet provider. For players in Bandung or anywhere else in Indonesia, the same data practices apply consistently. We may share limited data with payment processors and fraud-detection partners strictly to complete your requested transaction or protect your account. We do not sell, rent, or trade your
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personal data with advertisers. Retention periods vary by data type: session logs are held for a shorter period, while account and transaction records are kept as required to meet financial record obligations under applicable law. All storage uses encrypted infrastructure. Access to your stored data is
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restricted to authorised personnel only, and internal access is logged and audited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, update, or request deletion of your personal data, our support team handles privacy requests directly. You can reach us through live chat on the platform, by email, or through our dedicated account help channel. We aim to acknowledge your request promptly and resolve straightforward queries without unnecessary back-and-forth.

Questions About Your Privacy and Data Rights

These are the questions we hear most often from accounts asking about how their data is managed on bigcoin 88. If your question is not here, reach us via live chat or email and we will respond directly.

We collect your name, email, contact number, and the details needed to verify your identity. When you link DANA, OVO, or GoPay, we record transaction references — not your wallet credentials, which stay within your e-wallet provider.

We share limited data only with payment processors and fraud-detection partners to complete your transactions and protect your account. We do not sell or trade your personal information with advertisers or unrelated third parties.

Retention periods depend on the data type. Transaction records tied to DANA, OVO, or GoPay activity are kept as required by applicable financial rules. Session logs are held for a shorter period and are not retained indefinitely.

Yes. Submit a data access request through live chat or email using your registered account address. We will confirm receipt and provide your data summary within a reasonable timeframe, subject to identity verification.

Contact us via live chat or our support email with a deletion request. We will remove your data from active systems after confirming your identity, subject to any legal hold on financial records we are required to retain.

Cookies keep your session active and help us recognise your device on return visits. You can adjust or clear cookie preferences in your browser or mobile settings; some account features may load differently if cookies are disabled.

How bigcoin 88 Handles Your Personal Information

Data Handling, Cookies, and Account Security

Cookies and Session Tracking

Account Security Practices

Data Retention and Deletion

Requesting Changes to Your Data

How to Reach Us About Your Data

Questions About Your Privacy and Data Rights

01 What personal data does bigcoin 88 collect when I open an account?

02 Does bigcoin 88 share my data with other companies?

03 How long does bigcoin 88 keep my account and transaction records?

04 Can I request a copy of the data bigcoin 88 holds about me?

05 How do I ask bigcoin 88 to delete my personal data?

06 How does bigcoin 88 use cookies and what control do I have?

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